Refer a Patient

Thank you for choosing Eleanor Health to support the care of your patient!

This form is for healthcare providers to refer patients to our care. If you are an individual seeking care treatment for Substance Use Disorder, please fill out our contact form to learn more and receive a call back from our team.

There are several ways providers can refer a patient to us:

Submit using the provided referral form
Connect with our referral team at 1-877-759-5021
Fax your referral to 704-323-5355

We believe in unmatched access to care and respond to all referrals within 24 to 48 business hours of receipt.

If you are an individual seeking care, please call us at 866-465-0590 or fill out this form.

Refer a Patient

Referring physicians, fill out the form below to refer a patient to Eleanor Health’s outpatient addiction treatment program.

Why Work with Eleanor Health

We have demonstrated unprecedented clinical outcomes.

including member engagement, retention, and satisfaction, improvements in depression, anxiety, substance use and cravings, and reduced utilization of emergency department and inpatient hospitalization.

We handle complex medical and behavioral needs.

We specialize in serving people who face complex medical or behavioral issues, including those with all co-occurring mental health conditions including serious mental illness (SMI). We also focus on the complex mental health and addiction needs while collaborating with primary and specialty care to manage physical health conditions.

We know people need more than just healthcare.

Eleanor Health can help with access to community resources related to finding a job, housing, finances, and food security.

Our Services

At Eleanor Health, we provide in-person and virtual care for mental health, addiction care for opioids, alcohol, and other substance use disorders at every phase of the illness including active use, remission, and maintenance. Care plans may include a combination of these services.

Medication for Addiction Treatment (MAT)

Our expert clinicians will work with you to determine the best medication and dosage to help you see progress and results.

A woman discusses her opioid use disorder with a therapist

Therapy

Our licensed therapists offer a safe and non-judgmental space for you to explore thoughts and emotions, identify triggers and patterns, and develop practical skills to cope with life stressors and get you feeling better.

A provider speaks with an Eleanor Health care team member to refer their patient for addiction treatment

Peer Support

Our Community Recovery Partners (CRPs) are people who have lived experiences with addiction and mental health challenges themselves and want to help you. They'll be there to listen, connect you with resources you need, and support you through your journey.

Our Partners

We partner with most major insurance plans so treatment may be covered

Aetna
United/Optum (Commercial, Medicare, Medicaid)
Horizon BCBS
BCBS Massachusetts
Anthem Ohio
Med Mutual of Ohio
Amerihealth Caritas Louisiana
Centene: Superior for Texas
MBHP Massachusetts
WellPoint

Our Accreditations

When you seek mental health and addiction treatment at Eleanor, we want you to feel confident that you are receiving high quality, evidence-based care from the most reputable doctors. We’re proud to have received accreditations from industry-leading institutions.

Psychology Today
CARF
BSAS
SAMSHA

testimonials

What Our Partners Say About Us

"Eleanor Health has been SUPER as a provider and collaborating agency! We have been able to transition patients safely to their service once they have been stabilized and feel as though they are in a good place in their recovery."

Eleanor Health Referring Partner