Eleanor health offers this website, including all information, software, products and services available from this website or offered as part of or in conjunction with this website (the “website”) such as the web-based application or mobile application, to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. Eleanor Health reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location.
Your continued use of the website constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by Eleanor Health.
The term ‘EleanorHealth.com’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This website is provided to you “as is,” without warranty of any kind either express or implied. Neither Eleanor Health nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the website or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the website on behalf of Eleanor Health. Eleanor health reserves the right to change or discontinue at any time any aspect or feature of the Website.
Exclusion of Liability
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
While we do our best to provide timely and accurate information, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Indemnification
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Copyright
Except for material in the public domain under United States copyright law, all material contained on the website (including all software, HTML code, Java applets, controls and other code) is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the website without the prior consent of the copyright owner.
None of the material contained on Eleanor Health may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Inspire Eleanor Health. Violation of this provision may result in civil and criminal penalties.Eleanor Health SMS Terms & Conditions Your wireless carrier’s Message and Data Rates May Apply to SMS correspondence. Eleanor Health does not charge for any content; however, downloadable content may incur additional charges from your wireless carrier. You are solely responsible for any fees, including web access and/or data or text message charges that may be billed by your wireless carrier based on your individual plan. Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside of our control. All charges are billed by and payable to your wireless carrier. You represent that you are the owner, or authorized user of the wireless device you use to receive the service, and that you are authorized to approve the applicable charges. Eleanor Health short codes are:
To join, text any keyword above to the appropriate short code to join Eleanor Health’s Text Alerts. Text messages will vary in frequency, by texting program. If you have any questions, call us at 866-559-3078. You can also text the word HELP to the text message received to get additional information about the service. You may opt-out at any time by replying STOP. Message and Data Rates May Apply. Eleanor Health will not be liable for any delays or failures in your receipt of any SMS messages as delivery is subject to effective transmission from your network operator and processing by your mobile device. SMS message services are provided on an as is, as available basis. Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages and other information that you may provide. We may use this information to contact you and provide information about healthcare services, or surveys about how we could improve our offerings. Your wireless carrier and other service providers may also collect data from your SMS usage, and their practices are governed by their own policies. We will only use the information you provide to the service to transmit your text message or as otherwise described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the service, you agree to provide accurate, complete, and true information. Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile. T-Mobile® is not liable for delayed or undelivered messages. To discontinue receiving SMS messages from Eleanor Health Text Alerts, text STOP to 221100. For additional help, text HELP to 221100 or contact members@eleanorhealth.com or call 866-559-3078. By using the Eleanor Health Member App application, members are bound by Google’s Terms of Service. Phone Communication By providing your phone number, you agree that Eleanor Health may contact you via phone, using prerecorded/artificial voice messages, an automated telephone dialing system, or other automated means. You understand that such messages may contain marketing information and/or your protected health information (“PHI”) and that you do not have to agree to receive these types of calls or messages as a condition of receiving products or services from Eleanor Health. SMS Communication By providing your mobile number, you agree that Eleanor Health may contact you via recurring text messages, including but not limited to appointment confirmations and reminders, to the phone number provided. You understand that such messages may contain marketing information and/or your PHI and that you do not have to agree to receive these types of messages as a condition of receiving products or services from Eleanor Health. Text messages are not encrypted and are not sent securely and, accordingly, could result in the disclosure of your personal information, including PHI, to third parties. Do not reply to text messages with any information other than the information that is specifically requested by the text, such as confirming an appointment, as Eleanor Health cannot guarantee the security or confidentiality of information sent via text messaging. To opt out of all SMS, you may change your communication preferences within the Eleanor Health Member App, or by calling 877-759-5017. You understand that message and data rates may apply and that message frequency may vary. Email Communication By providing your email address, you agree that Eleanor Health may contact you via email. Email messages are not encrypted and are not sent securely, and, as a result, could result in the disclosure of your personal information, including PHI, to third parties. If you agree to the receipt of unencrypted email messages, Eleanor Health is not responsible for any unauthorized access to PHI that results in connection with the transmission of such messages. Eleanor Health respects your right to privacy. You can view our privacy policy here.
Eleanor Health has an exclusive license to all material, content and photos on this website. It may not be copied without the written permission of Eleanor Health.
