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Peer Support Services

At Eleanor Health, our Community Recovery Partners (CRPs) have walked the path of recovery themselves, enabling them to provide compassionate support and guidance from a place of lived experience. Their first-hand knowledge and training equips them to empathize, motivate, and empower you on your journey towards healing.

What are Peer Support Services?

Peer support plays an important role in many people’s recovery journey. It provides a safe and judgment-free space to discuss your struggles with someone who has been through it before, and knows what you are dealing with. Peer support focuses on personal recovery, empowerment, and community support.

What is a Community Recovery Partner?

Community Recovery Partners (CRPs) are trained peer support specialists who have lived experience with addiction and mental health struggles. They offer support without judgment or expectations, and create a safe space to openly discuss your struggles, triumphs, and setbacks as you begin your recovery journey.

CRPs combine their personal experience with skills learned in formal training to help you navigate the system and develop a personalized plan for recovery.

Here’s how a Community Recovery Partner can help you:

  • Recovery Planning: A CRP will help you establish personal goals and create a tailored treatment plan.
  • Validation and Support: You will have someone with first-hand knowledge of what you are going through by your side, providing judgment-free support and encouragement.
  • Mentoring: CRPs use their experience to help you overcome the challenges associated with recovery. They motivate you throughout the entire process.
  • Practical Help: A CRP can support you in accomplishing daily tasks you are struggling with. They can also provide advice on how to manage your symptoms and develop coping skills.
  • Knowledge and Information Sharing: Because CRPs have been through similar struggles, they have first-hand knowledge and insights of different treatment methods, coping strategies, and resources they can share with you.
  • Advocacy: Peer support specialists advocate for individuals in recovery. They help you navigate the  system, access resources and obtain basic necessities.
  • Community and Social Connection: Community is an important part of recovery. Your CRP can help you engage with your community in ways that promote positive social interaction and healthy relationships with people.
Get Started
A provider speaks with an Eleanor Health care team member to refer their patient for addiction treatment
Step 1
A call with our team at no cost to you
We will chat with you about treatment, your specific concerns, and verify your insurance. If we sound like a good fit, we will schedule your first appointment in your first call.
Person attends a virtual therapy appointment
Step 2
Your first appointment
If we sound like a good fit, we will schedule your first appointment with a medical provider. This appointment can be virtual or in-person based on your preference.
Peer support
Step 3
The journey to feeling better
Depending on your needs we will schedule your next appointments. Aspects of this journey include: therapy, prescription refills, or peer coaching.

Sound like Eleanor Health might be right for you?

Benefits of Peer Support Services:

Studies have shown that peer support offers great benefits in all aspects of your recovery journey. It provides the practical guidance and empathy you need to overcome addiction challenges.

1. Reduced Symptoms & Hospitalizations

Peer support provides emotional support, coping strategies, and practical help. This can lead to shorter and less frequent hospital stays, which can be costly and disruptive to your daily life and recovery journey.

2. Improved Social Skills, Self-Esteem and Well-being

By working with a Community Recovery Partner, you will develop a greater sense of confidence and ability to manage daily life, as well as your social skills. This has a positive impact on your self-esteem and well-being, further encouraging recovery.

3. Greater Social and Community Support

Peer support services help individuals build connections with other people with similar experiences. Having a supportive network can help you gain a greater sense of belonging and reduce feelings of isolation you might be experiencing.

4. Improved Likelihood of Long-Lasting Recovery

Peer support can help individuals develop a deeper understanding of their mental health conditions and the strategies needed to manage them effectively. This can lead to more thorough and longer-lasting recoveries, as you  will be better equipped to manage your symptoms and maintain your well-being over time.

Hear From Our Community

The Eleanor experience is best described in our community members’ own words. Watch these videos to hear real experiences from our community members.

Melissa’s Story

Melissa was in a dark place after an accident and got introduced to meth.

“With my family & friends backing me and the support of Eleanor Health I was able to get off of it.”

Watch Melissa’s Story

Steve’s Story

Steve lost his leg in a car accident and became addicted to pain medication.

“By the time I found Eleanor Health, I was already at my lowest – they don’t just focus on ‘oh you’re not on drugs’ they care about your physical state, you’re wellbeing.”

Watch Steve’s Story

Michael’s Story

Michael was introduced to opioids in his mid-20s, went to rehab, but then relapsed later.

“I knew I needed continued help, and Eleanor Health was suggested to me, it was just the perfect match.”

Watch Michael’s Story

Steve’s Story

Becoming addicted to opioids after a skateboarding injury, Steve has overcome his substance use disorder to step up for his son and his family.

“I was either going to die, be homeless, end up in jail…being clean is well worth it.”

Watch Steve’s Story

Krista’s Story

After struggling with alcohol addiction for years, Krista finally reaches out for help.

“It took a long time for me to admit to myself that I had a problem.”

Watch Krista’s Story

Alicia’s Story

“My greatest achievement this year has been keeping the promise to myself that I would remain sober during the week. What that has done for my mental acuity, what that has done for my ability to be present when I’m at home, and what that has done for my resilience and ability to cope has been life-changing. That’s the biggest thing that I’m proud of.”

Watch Alicia’s Story

Cindy’s Story

Conquering opioid addiction after surgery

“My greatest joy is actually being able to finally look myself in the mirror and say, ‘Good job.’ All this time, I never patted myself on the back or thought I was doing good. I can now look in the mirror, smile and say, ‘You’re not such a bad person.’”

Watch Cindy’s Story

Isaac’s Story

“My family and I are reconciling. My ex-wife and I routinely see one other and she has no problem with me having my children on the weekend. And I was over there for Thanksgiving, and we had a wonderful time. Things are getting better, and I’m hopeful.”

Watch Isaac’s Story

Frequently Asked Questions

Peer support services are often covered by insurance. At Eleanor Health, we have partnered with many major insurance plans to make it easier for you to access peer support services.

We accept most major insurances. If your insurance is not included in our list, we can still work with your out-of-network benefits from other insurances to ensure you get coverage. Call us or fill out our insurance verification form to get in touch with our specialists.

Yes, online peer support is as effective as in-person peer support for improving well-being. Online peer support can be more accessible and convenient than the traditional in-person alternative, and many people feel a greater sense of privacy with online appointments. It all comes down to personal preference. At Eleanor Health, we offer online peer support services, although we can accommodate in-person appointments per request in some of our clinics.

Yes, peer support is considered an evidence-based practice, as numerous studies have demonstrated its effectiveness in promoting recovery and well-being among individuals facing alcohol or drug addiction as well as mental-health challenges.

Paying for Treatment

Eleanor Health has partnered with many major insurance plans to make it easier for you to get affordable addiction treatment services. If we don’t contract with your insurance plan, we will work with your out-of-network benefits to ensure you still benefit from insurance.

Give us a call or fill out this form for insurance verification.

A man looks at a medication for addiction treatment (MAT)

We’re here to help.

We know reaching out can be hard. Call today to speak with one of our recovery specialists. We will listen, learn, and offer support – without judgment. We welcome every person in need of support and we believe in you and your ability to overcome addiction.

We’re providing care to patients nationwide.

Eleanor Health currently accepts members in ColoradoFlorida, Idaho, Louisiana, MassachusettsMissouri, Montana, New Jersey, New Mexico, North Carolina, Ohio, Pennsylvania, Texas, and Washington (Illinois coming soon). Our services are available remotely from anywhere in the state.

You can do your entire treatment online, including getting a prescription for suboxone or other FDA-approved addiction medications to stabilize your physical health. From the beginning, you will work on getting better with our counselors and peer recovery specialists.