Online Outpatient Addiction Treatment in New Mexico

New Mexico faces significant challenges with substance use disorders, making access to evidence-based care crucial for our communities. In 2020, over 204,000 New Mexicans struggled with substance use disorders, yet only one-third received the rehabilitation services they needed. The state consistently ranks among the highest in the nation for both alcohol-related deaths (six deaths daily) and drug overdose fatalities (three deaths daily).

Without proper treatment, substance use disorders can devastate individuals, families, and communities, contributing to an estimated $39 billion in societal costs across New Mexico. Through comprehensive addiction treatment programs, we can help break this cycle, reduce healthcare costs, and most importantly, save lives. That’s why Eleanor Health is committed to making quality, evidence-based care accessible to all New Mexicans through our virtual treatment platform.

Mental health support is crucial in New Mexico, where approximately 414,000 adults (one in five) experience mental health conditions annually. The state faces particularly challenging mental health statistics, with 36.4% of adults reporting anxiety and/or depression symptoms in early 2023, exceeding the national average.

The need for accessible therapy services for mental illness is especially critical given that New Mexico’s suicide rates are 50% higher than the national average, with about 90,000 adults experiencing serious thoughts of suicide each year. Despite this urgent need, many New Mexicans face barriers to accessing mental health care, including provider shortages and cost concerns.

At Eleanor Health, we understand the vital connection between mental health and addiction recovery. That’s why our comprehensive treatment approach includes integrated mental health support, ensuring our members receive the complete care they need through accessible virtual services.

Different stages of recovery may require different levels of care. Drug and alcohol rehab centers offer several treatment options to match your specific needs and circumstances:

Inpatient treatment programs provide 24/7 medical care in a hospital setting, which is often necessary for drug and alcohol detox or when more intensive support is needed.

Residential treatment programs provide a structured living environment with comprehensive therapeutic programming for individuals who require around-the-clock support.

As an outpatient treatment provider, Eleanor Health offers flexible care that accommodates your daily life, enabling you to balance work and family commitments while receiving treatment.

While we specialize in outpatient services, we understand everyone’s journey is different. If you need a higher level of care first, we’ll help connect you with trusted providers who can support you through those early stages of recovery.

Outpatient rehab programs offer a range of care levels within a comprehensive continuum of care. Each level provides a different intensity of treatment to match individual needs:

• Partial Hospitalization Programs (PHP) offer the most structured environment, with treatment sessions running several hours per day, multiple days per week.
• Intensive Outpatient Programs (IOP) provide a balanced approach, typically meeting 2-3 times per week for several hours each session.
• Standard Outpatient services involve regular appointments that work around daily commitments.

Your care team will continuously evaluate your progress and adjust the level of care accordingly. This flexible approach ensures appropriate support at every recovery stage while accommodating work, family, and personal responsibilities.

Your recovery journey deserves a treatment approach that’s as unique as you are. That’s why our multidisciplinary team combines evidence-based treatments with personalized support to help you heal and grow. We offer proven behavioral therapies, including Cognitive Behavioral Therapy (CBT) to help you identify and change unhelpful thought patterns, Dialectical Behavior Therapy (DBT) to build emotional regulation skills, and family therapy to strengthen your support system. Combined with Medication-Assisted Treatment (MAT), these therapeutic approaches help you develop practical life skills, manage stress, and build a strong foundation for lasting recovery. Through our virtual care in New Mexico, you’ll have access to both individual therapy sessions and group counseling services, creating a personalized experience in a structured environment.

We consistently hear from our members that they are achieving their recovery goals. Plus, research strongly supports the effectiveness of virtual addiction treatment programs. A Yale study found that 67% of virtual therapy participants achieved remission from substance use disorder, compared to 43% in traditional outpatient settings. With the right care team and delivery model, virtual treatment can be as effective as, and sometimes more successful than, traditional in-person care.

Co-occurring mental health conditions happen when someone experiences both a substance use disorder and mental health concerns at the same time. Research suggests that more than 40% of people with a substance use disorder also have a co-occurring disorder. Common examples include:

• Depression or anxiety alongside alcohol abuse
• PTSD combined with substance abuse
• Bipolar disorder with drug abuse
• Attention deficit disorders with substance abuse

Co-occurring disorders often influence each other, which is why treating both simultaneously through our integrated holistic approach leads to better outcomes. Many people find that addressing underlying mental health conditions is a crucial part of their recovery journey.

Our comprehensive approach to opioid addiction treatment combines several evidence-based practices:

• Medication-assisted treatment using FDA-approved medications to manage cravings and withdrawal symptoms
• Individual therapy to address underlying causes and develop coping strategies
• Group therapy sessions for peer support and shared learning
• Regular check-ins with your dedicated treatment team
• Mental health support for co-occurring conditions
• Case management to coordinate your care and recovery needs

We understand that recovery from opioid use disorder looks different for everyone. That’s why we create flexible, personalized treatment plans that evolve with your progress. Our long-term support includes relapse prevention strategies and ongoing connection to our alumni program, ensuring you have the tools and support needed for sustained recovery.

At Eleanor Health, we take a whole-person approach to alcohol addiction recovery. Our comprehensive treatment program includes:

• Evidence-based behavioral health therapies
• Medication management when appropriate
• Individual and group counseling
• Family counseling
• Trauma-informed therapy
• Case management services
• Music therapy, art therapy, and expressive therapies
• Connection to local recovery community
• Aftercare planning for long-term recovery success

Our experienced team creates a personalized recovery program that combines these services to address both the physical and emotional aspects of alcohol addiction. We understand that recovery looks different for everyone, which is why we offer flexible programming that adapts to your specific needs while providing consistent support and structure throughout your recovery journey.

Medical detoxification is often a crucial first step in addiction recovery, providing supervised care during withdrawal from drugs or alcohol. Since withdrawal symptoms can be dangerous, clinical staff monitor patients 24/7 and may use FDA-approved medications to manage symptoms safely.

While we don’t provide detox services or residential treatments at our facility, our admissions team can help coordinate these services with trusted partners when needed. We work closely with local providers to ensure a smooth transition into our outpatient care once you’re ready.

In the event you would like to file a grievance/appeal, you will be able to receive the appropriate form from an Eleanor Health staff person. The regional operations manager will investigate the grievance and attempt to resolve it within 3 days of form submission. If it cannot be resolved, the Quality Team will review the grievance/appeal. If the Quality Team is unable to resolve the concern, the grievance/appeal will be escalated for additional support. You will receive a written response explaining the decision.

If you have questions or complaints about this process, you may contact the Compliance Team in writing via email at compliance@eleanorhealth.com.